Return Policy
Metavyn Return Policy
At Metavyn, your satisfaction is our priority. If you're not completely happy with your purchase, we’re here to make it right.
Returns & Refunds
-
You may return unopened and unused products within 30 days of delivery for a full refund, excluding shipping costs.
-
Items must be in their original packaging and in resalable condition.
How to Start a Return
-
Email us at support@metavyn.com with your order number and reason for return.
-
Our team will provide return instructions and a return authorization if eligible.
-
Once we receive and inspect your return, your refund will be processed within 5–7 business days.
Non-Returnable Items
-
Opened or used products
-
Items marked as final sale or promotional giveaways
-
Returns requested after 30 days
Damaged or Incorrect Orders
If your item arrives damaged or you received the wrong product, contact us within 7 days of delivery and we’ll make it right—at no cost to you.
Need help?
Reach out anytime at support@metavyn.com. We’re here to support your wellness journey.